Sunday, October 14, 2007

Feeling Down

Ever since that day, I have been feeling down. Very, very down. Don't feel like going anywhere or doing anything. Internet was inaccessible. Locked myself in the room for whole day. Lying on the bed, screening my SMS'es and suddenly tears rolled. T_T

Pathetic and useless, huh?

Friday, October 12, 2007

Nocturnal - Bad!

Third day of night shift - terrible toothache, got permission to go home early at 12am. The next day, got fever and MC. Then the next day, still fever and MC again. T_T

I will be on night shift again next week. At first, I thought my team lead had suggested to put us on night shift for a week. Before I signed the contract, I was told before and after that there would be a week night shift in two months. After I called my team lead to talk about my shift thing, she said there was no such thing. As I can see from our so-called Christmas tree (shift roster), there are roughly 2 weeks of night shift with different start time. Feel cheated. ><

Not trying to complain here.. but this is making my life go haywired and definitely not the type of live I am seeking.

On the phone interview by my manager, he asked what shift I would prefer and I honestly told him AP shift (7am-7pm) and said no worries, can always apply for permanent shift afterward. I doubt it now since they are telling me different things before and after employing. @@

Saturday, October 6, 2007

Getting Nocturnal

Will be on night shift for the whole next week. My AM -TL, Joanna gave me two choices - 8:00pm or 11:00pm. Well, I've chosen the first one as I feel a little weird on going to work at 11:00 NIGHT. @@ So basically I'll be working from 8:00pm to 5:00am the next day.

It would be a totally different thing for me, working at night. No more traffic congestion, no more waking up at 6:00am. Bad thing is.. no more lunch! T_T Have to plan what "bento" to bring to work already. Well, at least I don't have to sleep so early on Sunday night. ^^

But I have yet to tell my dad about this. I've only mentioned to my mom that I'll be on night shift for a few days next week. Initially, Joanna had suggested to put me and another guy on night and try out the US calls. So, I thought she meant "one or two nights". I was like dumbfounded when she approached me and said, "So, what time you wanna have for next week?" and I was like, "WHOLE week, you mean?"

Nevertheless, it is something to try. Kinda looking forward to it but at the same time.. I'm mourning! T_T

Friday, October 5, 2007

Salvaging My Birthday

Today is my birthday again! Well, this one is according to the Chinese (lunar) calendar which fall on the 25th day of 8th month (8月25日). It is my chance to salvage my birthday 4 days ago. Gotta enjoy to the fullest and by "full" I am talking about a full 24 hours.

Plan, plan first... Hmm..

To Michelle: Have you think of where to bring me to???? ^^

Tuesday, October 2, 2007

Going LIVE

Had my final test last Friday, got my result on Monday. Hahaha.. I got 69.5%, barely passed. Another guy passed the test as well. The other two had to resit the test. Poor chaps. My team leader had assigned me to a senior for "buddy" sessions, where I'll be listening to the calls he get and observe.

Had been buddying for the past.. well, so far.

My observations:
There are differences between users from different regions, AP, AM (Americas) and EMEA (Europe, Middle East, Africa). AP users are more dependent, less questions, don't mind getting muted for more than 30 minutes and a lot more fussier. Americans are somehow opposite of AP. They are more independent. They would researched first by Google'ing, it can't work then they call us. During the process of troubleshooting, they would like to be told of what was going on and prefer conversation instead of muting or holding them. Their compliments come as fast as complaints. EMEA people are mixture of AP and AM. Nice people though (excluding some AP users). ><

Monday, October 1, 2007

Best Birthday.. EVER!

Today is my 24th birthday.

Normal "low-profile" birthday. Celebrated with several friends and family, received several birthday sms'es and mms, no gifts though. Haha. It's not the important part. The most important part is the thought. I hereby sincerely thank to people who wished me except Michelle where I had to send her a message telling that she had forgotten my birthday though she claimed she want to give me a surprise by being the last one to wish me and I had spoilt the fun. My first half of the day was quiet and peaceful and I was expecting a better and happy second half.

Too bad, the above was not the things that make my birthday this year's the best in my whole life. Someone chose to did something that I would consider in the wrong time, wrong day, wrong moment and whatever. This "something" can be done on any other perfect day but maybe the issue was being too great and had to be done on this very day.

To you-know-who-you-are, million, billion and possibly trillion of thanks for making this birthday my best and most unforgettable birthday ever. I do not think there will be any moments, celebrations or occasions that could possibly beat today.

Somewhere in the future, this post could be in the middle of no where in this cyberspace. No matter where it fly to, I couldn't possibly forget about this day, ever!

THANKS!

Somehow, the birthday had a lot of good things but too bad the bad thing overshadowed the good ones. GOD DAMN IT! THIS IS SUPPOSED TO BE A VERY HAPPY POST! >_<

UPDATE (2/10/07 12:39PM):
Michelle actually postponed her surprise to the very early of next morning. Haha! ^^
Thanks ya! Quick think of what to treat me on Friday's night after work! xD



To Lynette - Thanks ya! xD